We do not use any in-house proprietary software; all our platforms are open source, meaning that if you are unhappy with us or wish to shift the work to another company for any reason, then it is easy for them to resume from the point where we ended.

We do not insist that you host your site with us. As long as we are given permission to access the host server then we can commence work.

Our clients always remain legal owners of all registered names and websites. Nominet, the UK’s authority on web domain registration, state that it is non-standard practice for a web development company to register a domain in anything but your name, with your billing address and details. 

We tell you the truth about technology. There is no benefit to either of us if we try to baffle you with terminology. All our practices can be searched on Google and verified by independent sources.

Our proposals are based on tangible results. If we tell you that we will make your website rank within the top 3 google.co.uk results for certain terms over a certain period of time, we guarantee it will. If for any reason it does not, we offer a money-back guarantee. All too often, companies hand over money for SEO without clarifying what outcomes to expect and, as a result, end up without having achieved their objectives.

We do not charge exit fees. If at any time you wish to terminate our services then you are free to do so. Many companies tie you in to paying more money before they will allow you to change your host or access certain data. 

When dealing with a development company, always ensure that they have a physical address and a valid phone number which is not merely a voicemail service. In the event of any contractual inconsistencies you must be able to contact the company to resolve such issues. It is very easy for a company to appear to be legitimate and UK based – but are they?

Check whether the company has a registered address with Companies House. Registering a UK postal address can make the company appear to be something that it is not. If the company is not registered with Companies House, then that can be an initial indication that perhaps they have something to hide.