Outsource 3
Offshore Outsourcing Explained Print E-mail

 

Offshore outsourcing involves using a non-UK based external company or individual to perform business tasks, primarily motivated by cost reduction.

 

Outsourcing is facilitated by modern technology, particularly via high quality phone lines, voice over IP, the low cost of modern technology and the availability of fast broadband internet in developing countries.

 

The advantages of offshore outsourcing are three fold. Firstly, the low cost of human resources. Secondly, the speed in which a team can be scaled up. Thirdly, the quality and work ethic of developing countries.

 

Typical cost savings are in the region of 40%. This applies to both staff costs and infrastructure. Exact savings depend on the size and length of the contract.

 

Developing countries offer a highly motivated workforce that is willing to be flexible. The availability of employees allows fast expansion of the workforce. Considering quality against cost, the value is much greater than UK-based solutions.

 

Outsource 3 acts as a gateway for UK companies to access the benefits of offshore outsourcing. Our solutions incur no direct cost, limit your risk and allow any client to deal with us, a UK company. Outsource 3 also brings technical and project management skills to any project with which it is involved.

 

The types of work we can help you to outsource are two fold. Firstly, software development - this includes all languages and types of application for the desktop, PDA and server environments. Secondly, web development - this includes back-end functionality, complex unusual functionality, technology upgrades, integrating multiple systems and custom solutions.

 

Offshore outsourcing is surrounded by a number of myths. A common myth is that outsourced work will be cheaper but of a lower quality. This is not true, savings at 40% are based on identical skill levels and quality. Another myth is that communication issues will cause delays. Again this is not true, programmers and developers are highly skilled personnel and accurate specifications overcome such issues.

 

Some may be concerned that outsourcing will result in frustrating communication in broken English. However, this will not be a problem as most programmers have an excellent grasp of English and the primary communication methods are via email. And if you are concerned that not all programmers will speak English, be reassured – some do not but most do, and we ensure you are able to deal with excellent English speakers where needed.

 

The outsourcing process begins with identifying opportunities where costs exist and can be practically outsourced. A process of identifying suppliers follows with a view to matching need to fulfilment. A detailed specification is produced including costing, timescales and a service level agreement. The final stage is implementation and review.

 
  Process


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