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Case Study for AnderXXXXXXXXX Ltd (client has requested anonymity) The business - A successful internet retailer serving thousands of customers daily. The company already had a busy and well-developed website which provided a conventional e-commerce facility. The opportunity - While the day-to-day costs of running the website were low, the development of new features, along with performance upgrades and security issues were prohibitively high, to the extent that the company was delaying such work at the detriment of its growth potential. The solution - Outsource 3 identified the potential areas of cost reduction and located a provider equipped to deliver the required specification. The development of these much needed new features was outsourced offshore. The result - The project was completed in the specified time frame and within budget. Overall, the cost savings to the business amounted to around 45%. Outsource 3 acted as the gateway for this retailer to access non-English speaking programmers without having to deal directly to make arrangements. As the outsource company, we took responsibility for any risks associated with the project, including the performance of the offshore provider.
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